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Dubai E-commerce Online Retail Logistics Digital Services

Dubai CommerCity (DCC)

Last verified: February 2026

DCC is a Dubai-based free zone with packages starting from AED 28,945, supporting up to 25 visa allocations, and moderate banking access. Dubai CommerCity is the world's first purpose-built free zone dedicated to e-commerce, launched in 2020 as a joint venture between DIEZ (Dubai Integrated Economic Zones Authority) and Wasl Properties. Spanning 2.1 million sq ft near Dubai International Airport, it provides an integrated ecosystem with three clusters — Business, Logistics, and Social — designed to support end-to-end e-commerce operations from warehousing and fulfillment to digital services and last-mile delivery.

From

AED 28,945

Established

2020

Companies

200

Max Visas

25

Banking

Moderate

DCC Packages & Pricing

Smart Desk (2 Visas)

License AED 7,000
Visas 2
Office Smart Desk (7.5 sqm)

Entry-level package. Smart Desk (7.5 sqm) with 2 visa allocations. Total AED 28,945 covers license, 1-year rent, registration, P.O. Box, establishment card, and knowledge fees. Minimum share capital: AED 1,000.

Year 1 AED 28,945
Renewal AED 28,945

Fitted Office (3 Visas)

License AED 7,000
Visas 3
Office Fitted Office (25 sqm)

Grade A fitted office (25 sqm) in Business Cluster with 3 visa allocations. Total AED 72,645 covers license, 1-year rent, registration, P.O. Box, establishment card, and knowledge fees.

Year 1 AED 72,645
Renewal AED 72,645

Business Cluster Large Office (5+ Visas)

License AED 7,000
Visas 5
Office Grade A Office (50+ sqm)

Premium office in Business Cluster for growing e-commerce teams. 5+ visa allocations. Exact pricing depends on office size — contact DCC for custom quote.

Year 1 AED 97,145
Renewal AED 95,145

Logistics Cluster Warehouse Package (5 Visas)

License AED 40,000
Visas 5
Office Warehouse + Office

Full e-commerce fulfillment package. Warehouse in Logistics Cluster with attached office, 5 visas, and 24/7 operations access. Ideal for Amazon FBA sellers and direct-to-consumer brands.

Year 1 AED 119,500
Renewal AED 98,000

Pros & Cons

What we like

  • Only dedicated e-commerce free zone in the MENASA region — purpose-built infrastructure for online businesses
  • Strategic location 10 minutes from Dubai International Airport (DXB) for fast import/export
  • Advanced warehousing and fulfillment infrastructure with 24/7 operations capability
  • Solar-powered, sustainable campus with LEED certification aspirations
  • Three integrated clusters (Business, Logistics, Social) supporting end-to-end e-commerce operations
  • Strong government backing from DIEZ and Wasl Properties
  • Dual license option with DED for mainland trading

Watch out for

  • Limited to e-commerce-aligned activities — not suitable for manufacturing, heavy industry, or unrelated services
  • Newer zone (est. 2020) with still-developing company ecosystem and community
  • Pricing not publicly transparent — requires direct inquiry for most packages
  • Higher cost than general-purpose free zones for businesses that do not need the e-commerce infrastructure
  • Specialized focus means fewer networking opportunities outside the e-commerce sector

Visa Information

Max Quota

25 visas

Visa quota scales with office/warehouse size. Up to 25 visas for large warehouse operations.

Processing Time

18 days

Renewal Cost

AED 4,000

Every 2 years

Dependent Visa

AED 4,500

Available Visa Types

Investor Employment Partner Dependent

Visa Cost Breakdown

Employee Visa

AED 3,200

Investor Visa

AED 4,200

Medical Standard

AED 500

Emirates ID Typing

AED 500

In Country Status Change

AED 1,700

2.5–3 weeks for complete visa processing including medical, Emirates ID, and stamping

Banking

Difficulty: Moderate

Partner Banks

Emirates NBD

Emirates NBD is the key partner. Many companies report bank account approvals within 2–4 weeks with complete documentation (trade license and clear business plan). Being a newer zone sometimes means bank officers take extra time to verify structure.

Features

Mainland Trading

Dual license option with DED allows mainland trading. Separate mainland branch also possible under Resolution No. 11 of 2025.

Physical Office Required

Flexi desk available for basic e-commerce licenses. Warehouse packages require physical space.

Dual License Allowed

Crypto Friendly

No specific crypto licensing. E-commerce focus only.

Shared Ownership

Free Zone to Mainland

Online Portal

Digital application and management portal for licenses, visas, and renewals.

Co-working Available

Audit Required

Annual financial statements required. E-commerce businesses must maintain proper accounting records.

Share Capital Requirement

AED 1,000 minimum

Special Ecosystems

E-commerce Fulfillment Last-Mile Delivery Amazon Seller Support

Location

Recent Developments

  • 2021: Dh1 billion expansion investment announced for additional offices and warehouses
  • 2022-2023: Phase 1 opened with Business and Logistics clusters
  • Early 2024: Social Cluster launched (retail and food hub)
  • 2025: Focus on partnering with e-commerce accelerators and global marketplaces
  • Part of Dubai Integrated Economic Zones Authority (DIEZ) ecosystem

Frequently Asked Questions

How much does a Dubai CommerCity license cost in 2026?

Dubai CommerCity license fee is AED 7,000 across all packages. Total cost depends on office type: Smart Desk (7.5 sqm, 2 visas) totals AED 28,945/year. Fitted Office (25 sqm, 3 visas) totals AED 72,645/year. These include rent, license, P.O. Box, establishment card, and knowledge fees. Minimum share capital: AED 1,000.

What makes Dubai CommerCity different from other free zones?

DCC is the first purpose-built e-commerce free zone in the MENASA region. It offers integrated Business, Logistics, and Social clusters designed specifically for online retail, fulfillment, and digital services. Unlike general-purpose zones, everything is optimized for e-commerce operations.

Is Dubai CommerCity good for Amazon sellers?

Yes. DCC is one of the best UAE free zones for Amazon sellers. It offers temperature-controlled warehousing in the Logistics Cluster, proximity to DXB airport for fast shipping, and partnerships that streamline FBA seller onboarding. Many active Amazon sellers operate from DCC.

Can I get a dual license with DCC to sell on the mainland?

Yes. Dubai CommerCity offers a dual licensing option with DED (Department of Economy and Tourism), allowing you to conduct mainland trading alongside your free zone license. This is a significant advantage for e-commerce businesses selling to UAE consumers.

How long does it take to set up a company in Dubai CommerCity?

License processing takes approximately 5–10 business days. Full setup including visa processing, medical, and Emirates ID takes 2.5–3 weeks. Warehouse unit allocation may add additional time depending on availability.

Does Dubai CommerCity offer warehouse space?

Yes. The Logistics Cluster provides warehouses from 3,000 sq ft with temperature-controlled and ambient options. 24/7 operations are supported. Warehouse costs start from approximately AED 50,000/year depending on size and specifications.

Is it easy to open a bank account with a DCC license?

Moderately easy. DCC benefits from DIEZ government backing which adds credibility. Emirates NBD and Mashreq Bank are primary partners. E-commerce businesses with existing transaction history and marketplace accounts typically get approved within 3–5 weeks.

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Starting From

AED 28,945 /yr